Frequently Asked Questions

What is Akiti the Hunter?

Akiti the Hunter is a children’s book series featuring the first African superhero for kids. It blends folklore, courage, friendship, and adventure, meant to inspire kids (especially ages 5-11) to be brave, kind, and proud of heritage.

What formats are available?

You can get hardcover or softcover books, ebooks, audiobooks, coloring books, teacher’s guide PDFs, plush pillows, apparel, and character merchandise like dolls and accessories. Each product page shows what’s included (e.g. book only or bundle, etc.).

What are the shipping options and how long does delivery take?

  • We ship both domestically (U.S.) and internationally.

  • Domestic orders typically process in 1-3 business days.

  • Delivery time depends on the carrier / destination. (You’ll see estimated shipping times at checkout.)

  • International shipments may incur customs, duties, or import fees; these are the buyer’s responsibility.

What is your return & refund policy?

  • We accept returns or exchanges within 30 days of delivery if the item is unused, undamaged, and in its original packaging.

  • For damaged or defective items, we will replace them or provide a refund. Please email info@svned.com with photos of the issue.

  • Shipping costs are non-refundable unless the damage was our fault.

How do I track my order?

Once your order ships, we’ll send you a confirmation email with a tracking number. You can also log into your account (if created) and check “My Orders” to see the status.

Do you offer discounts for teachers, bulk orders, or schools?

Yes — we support educators! If you’re ordering for a classroom or bulk quantity, contact us at info@svned.com and we can discuss special pricing or bundles.

Can I get signed copies or personalized messages?

Yes, we do offer personalization or signed editions. Please send us an email with your payment receipt and tracking number to info@svned.com, and provide instructions for personalization.

What ages are the books appropriate for?

The Akiti the Hunter books are generally good for ages 5-11. Younger children may enjoy being read to, and older kids often appreciate the folklore, themes, and artwork.

What payment methods do you accept?

We accept standard payment methods: major credit cards (Visa, Mastercard, American Express), PayPal, and other payment gateways shown at checkout. All transactions are secured.

How does gift wrapping / gifting work?

If you’re gifting, you can include a gift note in the order. We package each item carefully. If you’d like special wrapping or a custom message, contact us at info@svned.com ahead of placing the order and we’ll see if we can accommodate.

What if an item is out of stock?

If something’s out of stock, you can sign up (on the product page) for a restock notification. We’ll alert you by email when it’s available again.

How can I contact you if I have more questions?

Feel free to email us at info@svned.com or use the contact form in the site’s footer. We try to respond to all inquiries within 1 business day.